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How to Safely Drop Off Wildlife

Hundreds of injured and orphaned wildlife patients arrive at Wildlife Rescue due to window and car strikes, nest disturbances, and natural and human disturbances.

Below is your step-by-step guide that takes you through the process of dropping off rescued animals.

Found an animal in distress?

If, at any time, you are unsure what to do please contact our Support Centre for advice on how to handle injured wildlife. This is the fastest way to get in touch with our Support Centre staff and volunteers who can help assess the situation and guide you through it. Never attempt to handle anything dangerous such as a bird of prey or bat yourself.
If you are going to handle small songbirds or waterfowl, we suggest wearing gloves and a mask for the safety of animals and yourself. Use a cardboard box with small ventilation holes and a completely secure top. Place a towel inside and put the animal on the towel, closing the top quickly and securely. Place a towel over the box.

Dropping off at Wildlife Rescue:

Please notify our Support Centre team by reporting a wildlife emergency.
Our drop off hours vary seasonally, but our Support Centre is available to answer questions from 9:00-3:00 pm daily, 7 days a week (including holidays).

If you plan to drop wildlife at the centre during operating hours, please follow these instructions:

Proceed to 5216 Glencarin Drive, on the south shore of Burnaby Lake.
Please park in any of the parking spots in either parking lot.
Follow the signage to our Admissions Centre where Wildlife Rescue personnel will guide you on next steps.

If you plan to drop wildlife at the centre after operating hours, please follow these instructions:

Proceed to 5216 Glencarin Drive, on the south shore of Burnaby Lake.
When you are within sight of the end of Glencarin Drive you will notice the Administration Building on your left with the clearly marked Intake Shed to the left of the stairs.
Please park in any of the parking spots in either parking lot.
Place the bird in a secured and ventilated box on the shelf inside the Intake Shed.
Completely fill out the front side of the white intake form (located on the clipboard) so we know where the bird was found and what happened to it.
Place the form under the box.
Ensure the door to the Intake Shed is securely closed when you depart.
Please consider donating to help care for the patient you have found here.

Become a Wildlife Conservationist!

This year we are thrilled to celebrate the 50th Anniversary of Earth Day! Here are some helpful tips to create a conservation haven in your backyard and collectively impact efforts to nurture and sustain a living landscape for birds and other wildlife. Conservation practices help increase food and shelter for wildlife, support bird populations, prevent disease and bring natural beauty to enjoy.