Wildlife Emergencies and Inquiries

The web report below is the fastest way to reach us for assistance. Please submit this form only once per question or emergency. If you need to follow up on a case or provide more information, please reply directly to the email we sent you.

While you’re welcome to call us at 604-526-7275 if you prefer, please keep in mind this will often result in a delayed response time. For more information about our web form and answers to frequently asked questions, please visit our FAQ here.

Our Helpline and Admissions hours are 9:00 am – 3:00 pm every day. If you are dropping off an animal after hours, please find more information here.

AVIAN INFLUENZA UPDATE: While we understand it can be concerning to encounter sick wildlife in your community, there are various risks involved when handling wild animals. With protective measures for our staff, volunteers, and patients in place, Wildlife Rescue continues to accept sick animals. However, with recent developments regarding the Avian Influenza Virus (AIV), the federal government is advising the public not to handle sick wildlife at this time. You can find additional government guidance regarding AIV here.

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