Wildlife Emergencies and Inquiries

The web report below is the fastest way to reach us for assistance. Please submit this form only once per question or emergency. If you need to follow up on a case or provide more information, please reply directly to the email we sent you.

While you’re welcome to call us at 604-526-7275 if you prefer, please keep in mind this will often result in a delayed response time. For more information about our web form and answers to frequently asked questions, please visit our FAQ here.

Our Helpline and Admissions hours are 9:00 am – 3:00 pm every day. If you are dropping off an animal after hours, please find more information here.

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By submitting this form, you agree that we may use the information you provide on this form and in connection with this question or emergency in accordance with our privacy policy.